FAQs

Contact

A lot easier than shaping a tight 2 yard draw into a back right pin!

Weather you have a question about our products or need a shoulder to cry on after loosing 3 sleeves of balls in one round, we are here to help.

Shoot us an e-mail: support@letsgogolfwear.com (please include order # if reaching out about a recent purchase)

We will get back to you as soon as possible but understand that if it is sunny and an 18 is calling it might take a bit longer. We offer support 7 days a week and we will get back to you.

We know you don’t want to miss out on all of our great designs! Our newsletter is going to be the best way to stay in the know! Through the newsletter, you will receive product updates, future sale details and exclusive offers. If you head to our website, you can sign up for our newsletter at the bottom of our home page!

Products and Fit

Our shirts are just a bit under standard to ensure a good athletic fit. If you are unsure we recomend you size up.

At the moment, we only offer the sizes that are shown on the website but we definitely do offer additional sizes outside of what is shown from time to time! Keep an eye on the website and the newsletter for all updates!

We do our best to make sure Let's Go Golf Wear reflects exactly what is available for purchase. We will continue to restock our our best sellers! All of our other polos are a limited drop so make sure you grab them while you can because once they are gone, they are gone! 


The best way to stay up to date on our future drops, releases and restocks, is to sign up for our newsletter, which can be found at the bottom of our website home page!

My orders

After placing an order, it is immediately sent to our fulfillment center so we can get it to you as fast as possible so it may not be possible to adjust or cancel the order once it has been fulfilled. We definitely will do our best to get these edits or cancellations done before that happens. 


Please email support@letsgogolfwear.com as soon as possible so we can get this process started for you. We will then keep in touch with you about the order as soon as we have an update. 


***Please note that this is not a guarantee that we can edit or cancel the order***

We want you to get that gear you have been waiting for so our fulfillment team typically sends out packages within 24 - 48 hours (excluding weekends and holidays). After your order has been shipped, delivery time is based on your selected shipping method: 

Ground shipping: 8-10 business days
Priority shipping: 3 business days
International shipping: 5-10 business days

Once your order has been placed, you will receive an email notification with tracking info. Note that we cannot be responsible for delays in shipping once picked up by the carrier. 

Any packages shipped back to Let's Go Golf Wear as a Return To Sender due to an incorrect shipping address will be subject to a $10 Return To Sender Fee to cover reshipment costs. The customer will be notified of said return by a customer support representative, the delivery address will be re-confirmed, and the Return To Sender Fee will be invoiced and be made payable through the original payment method.

Once your order is shipped, you will receive an email confirmation containing the tracking information.


If these options fail you, please feel free to email support@letsgogolfwear.com and we will be more than happy to send you some detailed tracking information!

Unfortunately that is a bogey for us. Currently we do not offer international shipping but once we do we will let you know through our news letter.

Returns and Refunds

Have a return/exchange? Not a problem! All returns/exchanges that are purchased from the online store are processed through our online portal. Please note that these need to be processed within our 45 day return period.

To begin your return, please have your order number and zip code associated with the order ready and click here. When processing returns for multiple items in the same order, please pay attention to the instructions provided as there may be certain return labels for certain products. 


***Returning polos or products from another order or another return label will not qualify you for a refund as we are unable to verify that the items were returned if you group them.***

Returns/exchanges will be accepted within 45 days of original purchase if items are unwashed, unworn and in new condition with all original components and tags still intact. 

All returns must be processed through our returns portal where you will be given a return merchandise authorization (RMA) number, without that we are not able to accept it.Let's Go will provide a free return label on returns. Shipping costs are not refundable.

Something else we can help you with? Email support@letsgogolfwear.com

Your return will be processed 24-48 hours once the package has been delivered back to us (excluding weekends and holidays). You will also receive an email confirmation, please reach out to support@letsgogolfwear.com if you do not.

Billing

Hey we got you!

We understand that every golfer will inevitably decend on a golf adventure and you want to make a statement rocking the same threads.

Weather it is James bachelor party, 1st timers at the US Open, or maybe you are just a good guy wanting to gift his buds, any order of 10 or more will receive 15% off with the code below.

GANG15

Please reach out to support@letsgogolfwear.com for more information regarding gift cards.

At this time we do not offer wholesale, we are young and still spending time at the driving range but you never know.

We offer a 15% off discount to all active military personnel! Go ahead and email support@letsgogolfwear.com to get you a code for your next purchase!

We accept Visa, MasterCard, American Express, PayPal.